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Cancellation Policy

Cancellation Reschedule Policy

We understand sometimes we need to change our bookings, however please understand out therapist and teachers allocate and dedicate this time to be of service to you. 

Yoga Class

  • Our cancellation policy is in place to ensure everyone has an equal and fair change to practice.

  • If you need to reschedule or cancel a class you will not incur a penalty if you inform us at least 6 hours before the class start time.  If you cancel withing 6 hours there is no refund.

Massage

  • Cancellation within 48 hours there is no refund.  We are happy if you want to transfer the booking into someone else’s name.

  • If you would like to reschedule, please do so within 48 hours of booking time.

  • If you cancel with more than 48 hours’ notice you will receive a refund minus a $20 booking fee.

Couples & Group

  • Cancellation within 48 hours there is no refund

  • If cancellation outside 48 hours there is a $50 cancellations fee.

Late arrival

Massage

  • We finish the massage at the original arranged scheduled time, so please try and be on time.

Yoga classes

  • Classes start on time and finish on time.  If you arrive late, please be respectful of other students who have already started their practice and find your place on the mat.

Bookings

Bookings can be made online, over the phone, through email or in the studio.  Payment in full is required to make and secure your booking.  Should you be using a voucher to secure your booking please call Deanna on 0405 660 606 or email rutherglenyogamassage@gamil.com

Health and Safety

  • Rutherglen Yoga & Massage is committed to a safe and supportive studio.

  • Participants must be over the age of 18 to sign and complete a waiver form before participating in classes or massages declaring health conditions.

  • By booking a class, you agree that you are physically fit and capable of participating in yoga. 

  • You must notify Rutherglen Yoga & Massage of any pre-existing injuries or medication conditions that may impact exercise ability, including pregnancy.

  • You are aware of the physical risk involved with exercise and understand it is your personal responsibility for any risk or injury you may sustain as a result of participating.

  • Rutherglen Yoga & Massage are in no way liable for any injury, loss, damage, or death resulting from attending the studio.

  • Rutherglen Yoga & Massage teachers may offer hands-on adjustment only with your consent, and this consent may be given non-verbally via body language signalling.  You always have the right to decline physical touch non-verbally or by any other means

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